This is a program of study that provides students with the skills and knowledge necessary to excel in a customer service role and aims to help them provide excellent customer service effectively
COURSE SUMMARY
COURSE TYPE: Academic
COURSE LEVEL: Diploma
COURSE DURATION: 1 ½ Years
QUALIFICATION: KCSE aggregate Grade of C- and above
EXAMINATION BODY: ICM
CERTIFYING BODY: ICM
COURSE FEES: As Attached
STUDY MODES
SUNRISE
6.30 am - 8.30 am Weekday Daily
FULLDAY
8.30 am - 4.30 pm Weekday Daily/Saturdays
EVENING
5.30 am - 8.30 pm Evening Daily and class on Saturday
SATURDAY
8.30 am - 5.00 pm Every Saturday - whole day